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FAQ

What coloring utensil do you recommend using?We recommend using Crayola’s Ultra-clean Washable Crayons and Markers as they have the best wash out results.

 

How can I best maintain the quality of my cloth? Great question! These cloths are made of the highest quality of fabric and ink, so as far as washes go, you will not see any diminish in quality for a very long time. We want you and your children to enjoy these amazing products! Treat it as if it's one of your prized possessions. When your children are done coloring, it's best practice to put it immediately in the washer. After, put it away in the pouch. Keep in mind that dirt and other things can stain the cloth, so do your best to keep it in a clean place.

 

Do you offer any discount codes? Yes! Sign up for our newsletter by scrolling to the bottom of our website, and we'll send you exclusive discount codes from time to time that are only available to our subscribers.

 

Do you ship out of the United States? Yes, we do!

 

Are there any international fees I need to be made aware of? Yes. For orders shipped to anywhere outside the United States, any duties and taxes incurred are the responsibility of the recipient and are payable upon receipt of the goods. This also includes custom brokerage fees, bond fees, and etc.

 

I think my order is lost or stolen, what do I do? The Modern Cloth Company is not responsible for lost or stolen packages. If you think your package is lost or stolen, please contact the shipping carrier or your local post office (refer to your tracking number to determine which delivery service to contact).

 

What happens with an incorrect shipping address? If a package is returned to us due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the re-delivery cost. I am not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.

 

Is it machine washable? Yes.

 

Do the colors come out in one wash? While our coloring cloths are washable, there may be instances where there is a little fade of color on it, after being washed. However, we have tested and proven that these fades will come out after several washes. A lot of this depends on how long the colors are left on the cloth(days, weeks), as well as how good your laundry machine is. Using 4-5 drops of dish soap and/or Spray N Wash, will help eliminate the colors.

 

Can I use natural detergent? Yes you can! However, you may need to wash multiple times as we have found that using natural detergents will not wash out as effectively as Tide, OxiClean, Kirkland and etc.

 

How should I wash and dry the cloth? To wash, we recommend using a normal, cold water wash. For best wrinkle-free results, tumble dry for 10 minutes on medium heat, then lay out to air dry.

 

What are the random stitches with color, on the cloth? This is a great question! According to our manufacture, the colors are a product of the decontamination process that takes place, when they make the fabric! It is totally normal and does not mean your coloring cloth is faulty. In fact, we like to see it as something unique. Our coloring cloths are made with love, and we wouldn't want you to think otherwise!

 

 Can I iron/steam the cloth? Yes, absolutely!

 

Where are you located? In Utah, USA!

 

What is your return policy? We have an amazing return policy! We happily accept uncolored and unwashed cloths within 30 days of purchase. Returns are handled on a case-by-case basis, so please reach out to hello@themodernclothcompany.com with any questions.